TERMS AND CONDITIONS

Last Updated:25.09.2025

1. General Conditions

These terms and conditions ("Terms") govern your use of Heaven Home Foods and Catering Services ("we", "us", or "our") website and services.

By accessing or using our website, you agree to these Terms.

2. Definitions

"Food Products" means the food items and catering services offered by us.

"Order" means your request for Food Products through our website or other means.

3. Food Products and Services

We offer Food Products and catering services subject to availability.

Menu items, prices, and descriptions are subject to change without notice.

4. Orders and Payment

Orders can be placed through our website or by contacting us directly.

Payment is due at the time of order confirmation.

We accept online payment, cash, card

5. Delivery and Pickup

Delivery areas and timings are specified on our website.

Orders can be picked up from our designated location(s).

6. Cancellation and Refunds

Orders can be cancelled or modified up to [1 hour] before delivery.

Refunds will be processed according to our refund policy.

7. Food Allergies and Intolerances

Inform us about food allergies or intolerances when placing your order.

We're not liable for allergic reactions due to undisclosed information.

8. Limitation of Liability

We're not liable for damages or losses due to food quality, delivery delays, or other issues beyond our control.

9. Intellectual Property

Our website content, logos, and trademarks are our property.

10. Contact Information

For queries or concerns, contact us at +91 7358580444.